Skip to main content
Content Starts Here GSA Federal Advisory Committee Act (FACA) Database Skip to main content

Committee Detail

Hide Section - GENERAL INFORMATION

GENERAL INFORMATION

Committee NameAdvisory Panel on Outreach and EducationAgency NameDepartment of Health and Human Services
Fiscal Year2019Committee Number5259
Original Establishment Date1/21/1999Committee StatusChartered
Actual Termination Date Committee URLhttps://www.cms.gov/Regulations-and-Guidance/Gu...
New Committee This FYNoPresidential Appointments*No
Terminated This FYNoMax Number of Members*20
Current Charter Date1/19/2019Designated Fed Officer Position Title*Health Insurance Specialist, Partner Relations Group, Office of Communications, CMS
Date Of Renewal Charter1/19/2021Designated Federal Officer PrefixMs.
Projected Termination Date Designated Federal Officer First Name*Lisa
Exempt From Renewal*NoDesignated Federal Officer Middle NameM
Specific Termination AuthorityDesignated Federal Officer Last Name*Carr
Establishment Authority*Authorized by LawDesignated Federal Officer Suffix
Specific Establishment Authority*42 USC 217a: Sec. 222 of the PHS Act, as amendedDesignated Federal Officer Phone*(202) 690-5742
Effective Date Of Authority*10/6/1972Designated Federal Officer Fax*
Exempt From EO 13875 Discretionary CmteNot ApplicableDesignated Federal Officer Email*lisa.carr@cms.hhs.gov
Committee Type*Continuing
Presidential*No
Committee Function*National Policy Issue Advisory Board
Hide Section - RECOMMENDATION/JUSTIFICATIONS

RECOMMENDATION/JUSTIFICATIONS

Agency Recommendation*Continue
Legislation to Terminate RequiredNot Applicable
Legislation StatusNot Applicable
How does cmte accomplish its purpose?*The Panel accomplishes its purpose by using the diverse expertise and perspectives of its members to advise the Secretary of HHS and the Administrator of the Centers for Medicare & Medicaid Services (CMS) on effective strategies for implementing the education and outreach for
the Health Insurance Marketplace, Medicare, Medicaid and Children's Health Insurance Programs. The Panel issues its recommendations through letters to the CMS Director of the Office of Communications.
How is membership balanced?*The membership is comprised of authorities knowledgeable in the fields of: senior citizen advocacy; outreach to minority communities; health communications; disease-related health advocacy; disability policy and access; health research; health insurers and plans; Health IT; caregiving; State Health Insurance Assistance Programs, State Programs; pharmacists networks; community health centers and underserved populations; web health education; provider and clinicians; matters of labor and retirement; and representatives of the general public. Panel membership reflects a balance in terms of gender, race and regional affiliation.
How frequent & relevant are cmte mtgs?*The meetings are held up to four times per year at the call of the Chair. The meetings focus on the cutting edge challenges in health care communications and assist in responding to the rapid changes in the health care environment. The CMS APOE met three times in FY2019, on January 16, April 10 and July 16. January meeting topics included the eMedicare initiative, opioids outreach and messaging, and price transparency. April meeting topics included Patients over Paperwork, understanding the beneficiary experience; Emergency Triage, Treat and Transport (ET3); and the Diabetes Provider Resource Model Directory. July meeting topics included Medicare Advantage Benefit Flexibility; The SUPPORT Act Section 6065, Questions to Facilitate Stakeholder Consultation Requirements; The Office of Communications and CMS Priorities; and a listening session on prior authorization. After each meeting, recommendations from the APOE panel are shared with CMS leadership and the CMS presenters. The CMS presenters comment on the recommendations, with the final list of recommendations shared with APOE members at the following meeting. The APOE panel has been instrumental in providing effective strategies for implementing education and outreach programs for CMS.
Why advice can't be obtained elsewhere?*As a result of the Balanced Budget Act of 1997 and the Medicare Modernization Act of 2003, CMS has substantial responsibilities to provide information to people with Medicare about: available Medicare Advantage options; available Part D options; comparison information about the choices; benefits provided under Original Medicare; election procedures; procedural rights (including appeal and grievance rights); Medigap, and the potential for contract termination by the private health plans. Successful implementation of the Medicare+Choice program requires CMS to regard the views of a variety of private sector constituents and develop a broad range of public-private partnerships to facilitate information dissemination to the diverse Medicare population.Under the 2011 amended charter, the panel, renamed the APOE, also provides advice on optimal strategies for: developing and implementing education and outreach programs for individuals enrolled in or eligible for Medicare, Medicaid, CHIP and the Health Insurance Marketplace (Exchanges); enhancing the Federal Government's effectiveness in informing Medicare, Medicaid, CHIP and Marketplace consumers, stakeholders and providers pursuant to education and outreach programs of issues regarding these and other health coverage programs, and the availability of other health coverage (e.g., Health Insurance Marketplace/Exchanges), including the appropriate use of public-private partnerships to leverage the resources of the private sector in educating beneficiaries, providers and stakeholders; expanding outreach to vulnerable and underserved communities, including racial and ethnic minorities, in the context of Medicare, Medicaid and CHIP education programs; assembling and sharing an information base of best practices for helping consumers evaluate health plan options; building and leveraging existing community infrastructures for information, counseling and assistance and drawing the program link between outreach and education, promoting consumer understanding of health care coverage choices and facilitating consumer selection/enrollment, which in turn support the overarching goal of improved access to quality care, including preventive services.
Why close or partially close meetings?The meetings shall be closed only when Privacy Act data (ie: patient identifiers, personnel data, other personal information, etc.) are under discussion. No formal panel meetings have been closed to the public.
Recommendation RemarksThis committee provides recommendations throughout the year and at this time does not produce a yearly report.

The cost of travel has increased, because of the price market of airfares, and because more members are traveling from further points of the country. Previously, most of the members were local.

APOE costs are also increasing as APOE now has 20 members, up from the previous eleven. APOE is planning to meet four times in FY2020.

This committee will be meeting in federal facilities, so the "other" costs which includes meeting location sites, will decrease. Contractor rates will increase, which we use to transcribe the meeting and provide general meeting support.
Hide Section - PERFORMANCE MEASURES

PERFORMANCE MEASURES

Outcome Improvement To Health Or Safety*YesAction Reorganize Priorities*Yes
Outcome Trust In GovernmentYesAction Reallocate ResourcesYes
Outcome Major Policy ChangesNoAction Issued New RegulationsNo
Outcome Advance In Scientific ResearchNoAction Proposed LegislationNo
Outcome Effective Grant MakingNoAction Approved Grants Or Other PaymentsNo
Outcome Improved Service DeliveryYesAction OtherNo
Outcome Increased Customer SatisfactionYesAction CommentNA
Outcome Implement Laws/Reg RequirementsYesGrants Review*No
Outcome OtherNoNumber Of Grants Reviewed0
Outcome Commentin FY2019 and FY2020, APOE is providing recommendations on the stakeholder engagement provisions of the SUPPORT Act.Number Of Grants Recommended0
Cost Savings*Unable to DetermineDollar Value Of Grants Recommended$0.00
Cost Savings CommentWe are unable to determine cost savings as a result of the panel's recommendations. The panel's recommendations help to enhance effective national Medicare, Medicaid, CHIP and Health Insurance Marketplace/Exchange programs as well as other legislation and programs being implemented by CMS.Grants Review CommentNA
Number Of Recommendations*1,580Access Contact Designated Fed. Officer*Yes
Number Of Recommendations CommentAPOE members have served as a valuable sounding board for CMS leadership on various aspects of the national Medicare education campaign and education and outreach concerning Medicare. They have also provided valuable recommendations on implementing the stakeholder provisions of the SUPPORT Act, provided guidance on prior authorization, the Medicare Diabetes Prevention Program, CMMI programs and new communication tools.

The panel has streamlined the number of recommendations put forward to the Agency in recent years. The Panel's goal is to submit no more than 15-20 recommendations per meeting per year for a total of no more than 60-80 per year.

In FY 2019 there were three in person meetings with 60 recommendations total. Forty-five of the recommendations were accepted.
Access Agency WebsiteYes
% of Recs Fully Implemented*43.00%Access Committee WebsiteYes
% of Recs Fully Implemented CommentCMS has either already implemented or is in the planning stages of implementing 86% of the recommendations provided by the APOE.Access GSA FACA WebsiteYes
% of Recs Partially Implemented*2.00%Access PublicationsYes
% of Recs Partially Implemented CommentAlthough the majority of recommendations have been accepted by CMS, some will take time to be fully planned and implemented as tools, publications, and content are enhanced and developed.Access OtherNo
Agency Feedback*YesAccess CommentN/A
Agency Feedback CommentThe CMS Administrator, Senior staff, and subject matter experts have provided feedback regarding the committee's suggestions and recommendations by email and in person during the meetings that have been held. The panel summarizes its recommendations in a letter to the CMS Administrator and the Administrator or representative in turn, provides a full response to the recommendations at a panel meeting.Narrative Description*The Centers for Medicare & Medicaid Services has substantial responsibilities under the Medicare Modernization Act of 2003 (Prescription Drug Benefit), the Affordable Care Act, and other CMS programs and initiatives, to provide information to Medicare beneficiaries and consumers, about the range of health plans and health plan options available and better tools to evaluate health plan choices. Successful implementation of these programs requires CMS to consider the views and policy input of a variety of private sector constituents and develop a broad range of public-private partnerships. The mission of the Advisory Panel on Outreach and Education (APOE) is to advise the Secretary and the CMS Administrator concerning optimal strategies for: 1. Developing an implementing a national Medicare education program that describes the options for selecting a health plan under Medicare; 2. Enhancing the federal government's effectiveness in informing the Medicare consumer, including the appropriate use of public-private partnerships; 3. Expanding outreach to vulnerable and under-served communties; 4. Assembling an information base of best practices for helping consumers evaluate health plan options and building a community infrastructure for information, counseling, and assistance.Under the 2011 amended charter, the panel, renamed the APOE, also provides advice on optimal strategies for: developing and implementing education and outreach programs for individuals enrolled in or eligible for Medicare, Medicaid, and CHIP; enhancing the Federal Government's effectiveness in informing Medicare, Medicaid and CHIP consumers, providers and stakeholders pursuant to education and outreach programs of issues regarding these and other health coverage programs, and the availability of other health coverage (e.g., via health insurance Exchanges), including the appropriate use of public-private partnerships to leverage the resources of the private sector in educating beneficiaries, providers and stakeholders; expanding outreach to vulnerable and underserved communities, including racial and ethnic minorities, in the context of Medicare, Medicaid and CHIP education programs; assembling and sharing an information base of best practices for helping consumers evaluate health plan options; building and leveraging existing community infrastructures for information, counseling and assistance and drawing the program link between outreach and education, promoting consumer understanding of health care coverage choices and facilitating consumer selection/enrollment, which in turn support the overarching goal of improved access to quality care, including prevention services, envisioned under health care reform.

This panel typically holds 4 meetings per year. In FY 2019 we held three meetings with two of the meetings having a full panel of 20 members participating. The cost of APOE is thus higher in FY 2019 as we increased the panel size from eleven to 20 and met more often.
Hide Section - COSTS

COSTS

Payments to Non-Federal Members*$11,250.00Est Payments to Non-Fed Members Next FY*$18,000.00
Payments to Federal Members*$0.00Est. Payments to Fed Members Next FY*$0.00
Payments to Federal Staff*$91,194.00Estimated Payments to Federal Staff*$120,000.00
Payments to Consultants*$0.00Est. Payments to Consultants Next FY*$0.00
Travel Reimb. For Non-Federal Members*$18,363.88Est Travel Reimb Non-Fed Members nextFY*$20,000.00
Travel Reimb. For Federal Members*$0.00Est Travel Reimb For Fed Members*$0.00
Travel Reimb. For Federal Staff*$50.00Est. Travel Reimb to Fed Staff Next FY*$80.00
Travel Reimb. For Consultants*$0.00Est Travel Reimb to Consultants Next FY*$0.00
Other Costs$32,000.00Est. Other Costs Next FY*$40,000.00
Total Costs$152,857.88Est. Total Next FY*$198,080.00
Federal Staff Support (FTE)*1.50Est. Fed Staff Support Next FY*1.80
Hide Section - Custom Links

Custom Links

     Committee Level Reports               
Hide Section - MEMBERS,MEETINGS AND ADVISORY REPORTS

MEMBERS,MEETINGS AND ADVISORY REPORTS

To View all the members, meetings and advisory reports for this committee please click here
Hide Section - CHARTERS AND RELATED DOCS

CHARTERS AND RELATED DOCS

No Documents Found
Hide Section - DATA FROM PREVIOUS YEARS

DATA FROM PREVIOUS YEARS

Committee

Data from Previous Years

 
ActionCommittee System IDCommittee NameFiscal Year
 COM-034883Advisory Panel on Outreach and Education2018
 COM-001704Advisory Panel on Outreach and Education2017
 COM-002325Advisory Panel on Outreach and Education2016
 COM-004120Advisory Panel on Outreach and Education2015
 COM-004473Advisory Panel on Outreach and Education2014
 COM-006233Advisory Panel on Outreach and Education2013
 COM-006635Advisory Panel on Outreach and Education2012
 COM-008356Advisory Panel on Outreach and Education2011
 COM-008901Advisory Panel on Medicare Education2010
 COM-010275Advisory Panel on Medicare Education2009
 COM-010840Advisory Panel on Medicare Education2008
 COM-011879Advisory Panel on Medicare Education2007
 COM-012629Advisory Panel on Medicare Education2006
 COM-014085Advisory Panel on Medicare Education2005
 COM-014515Advisory Panel on Medicare Education2004
 COM-015721Advisory Panel on Medicare Education2003
 COM-016399Advisory Panel on Medicare Education2002
 COM-017912Advisory Panel on Medicare Education2001
 COM-018727Advisory Panel on Medicare Education2000
 COM-019521Advisory Panel on Medicare Education1999