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Committee Detail



Committee NameDepartment of Veterans Affairs Voluntary Service National Advisory CommitteeAgency NameDepartment of Veterans Affairs
Fiscal Year2018Committee Number195
Original Establishment Date5/17/1946Committee StatusChartered
Actual Termination Date Committee URL 
New Committee This FYNoPresidential Appointments*No
Terminated This FYNoMax Number of Members*Unlimited
Current Charter Date1/19/2017Designated Fed Officer Position Title*Designated Federal Officer
Date Of Renewal Charter1/19/2019Designated Federal Officer Prefix
Projected Termination Date Designated Federal Officer First Name*Sabrina
Exempt From Renewal*NoDesignated Federal Officer Middle NameC.
Specific Termination AuthorityDesignated Federal Officer Last Name*Clark
Establishment Authority*Agency AuthorityDesignated Federal Officer Suffix
Specific Establishment Authority*VA Circular No. 117, Sect. IDesignated Federal Officer Phone*(202) 461-7300
Effective Date Of Authority*5/17/1946Designated Federal Officer Fax*(202) 495-6208
Committee Type*ContinuingDesignated Federal Officer Email*
Committee Function*Non Scientific Program Advisory Board


Agency Recommendation*Continue
Legislation to Terminate RequiredNo
Legislation StatusNot Applicable
How does cmte accomplish its purpose?*The Committee meets annually to hear of issues and critical topics within VA, especially Veterans Health Administration. The Committee determines how volunteers and the NAC organizations can align volunteer opportunities and partnerships to the Secretary's priorities. NAC member organizations and their volunteers model the new Secretary’s Customer Service Policy while participating in the Veterans Experience initiatives at the local level. These include, The Red Coat Ambassador Program, Women’s Ambassador Program, Suicide Prevention including S.A.V.E. training, Whole Health Programs, Student/Youth programs, Volunteer Transportation Network, just to name a few. In addition, VAVS met the previous Secretary’s priorities as follows: 1) Choice-The Volunteer Transportation Network provides needed transportation for ambulatory Veterans seeking services from a VA facility or an authorized non-VA facility. 2) Modernize Systems-VAVS is updating its volunteer timekeeping system. Tracking the work of our volunteers, donors, and partnering organizations is important to the overall mission of VA. Volunteers are a critical component of VA’s supplemental services in delivery of health care. 3) Focus Resources More Effectively-There is no greater resource than our volunteers and volunteer organizations. Volunteers supplement the work of employees, as well as augment VA's fiscal resources through the generous donations. 4) Improve Timeliness of Service-Volunteer drivers assist by transporting Veterans to their appointments. Volunteers make appointment calls and reminder calls. Volunteer Patient Navigators or escorts assist Veterans with navigating the VA medical facilities. 5) Suicide Prevention-VAVS has introduced volunteers to the suicide prevention campaign and the SAVE training. The NAC organizations share PSAs, hotline numbers, SAVE training initiative in their organizations magazines and on their websites. The Committee makes recommendations to the Secretary, through the Under Secretary for Health, on the coordination and promotion of volunteer activities and strategic partnership within VA health care facilities, in the community, and on other matters related to volunteerism and charitable giving. Recommendations are collected and voted on during the annual meeting. The Committee made one recommendation due to the downgrading of VAVS Chief positions across the country which is detrimental to the VAVS program. The recommendation has four subparts and is currently going through the concurrence process: 1a) It is recommended that the Department of Veterans Affairs (VA) approve VAVS to publish an updated Position Classification Guide (that will allow the most prevalent and numerous factors of the job rule the classification) for VAVS Officers/Program Managers in concert with the HR Classification Workgroup, signed by the Under Secretary for Health or designated official, or VA/VHA implement policy to allow VAVS Officers/Program Managers to be classified in a job series, such as Health Systems Specialist – 0671 series or similar, that would allow growth to GS 14. 1b) It is recommended that VA mandate that Medical Center Directors/Associate Directors seek input/guidance from the Director, Voluntary Service when selecting candidates for a VAVS Officer/Program Manager position. 1c) It is recommended VA mandate CAVS or CVA certification to be eligible for a VAVS Officer/Program Manager position. 1d) It is recommended VA Support the ongoing education and training of VAVS staff through the American Hospital Association’s Healthcare Volunteer Resource Professionals organization to demonstrate VA’s commitment to the professional development of individuals currently serving in these roles resulting in a secured commitment to remain in jobs, reduce the rate of attrition, and amount of required retraining. The work of VAVS enhances and supports VA’s mission, goals, and initiatives which have a VA-wide impact on the services and benefits VA provides to Veterans and their families.
How is membership balanced?*The Committee is comprised of 53 national service, Veterans, civic, and volunteer oriented organizations. Its membership is a diverse representation of Veterans' service providers, primarily in VA health care facilities. Home of the Brave, Project Healing Waters Fly Fishing, and YMCA have been added to the NAC this year under the new category of Strategic Engagement Member. The membership committee has also reached out to Student Veterans of America for potential membership after their presentation to the NAC Executive Committee during the April meeting.
How frequent & relevant are cmte mtgs?*The Committee meets annually. This Committee is the only means designed to provide the Secretary, Under Secretary for Health and Voluntary Service with feedback from the volunteers and community partners who serve in VA facilities and in the community. In FY 2018, the Committee met two times: October 2017 (Washington DC) and April 2018 (Tampa FL).
Why advice can't be obtained elsewhere?*VA has no other resource to replace the functions of this Committee. Its purposes of promoting and coordinating volunteer activities and strategic partnership within VA facilities, in the community; and to advise on matters related to volunteerism and charitable giving are not addressed by any other mechanism or system. Since 1946, the Committee has been the method by which VA volunteerism and philanthropic activities has been implemented and managed.
Why close or partially close meetings?There are no closed meetings.
Recommendation RemarksN/A


Outcome Improvement To Health Or Safety*YesAction Reorganize Priorities*No
Outcome Trust In GovernmentYesAction Reallocate ResourcesNo
Outcome Major Policy ChangesNoAction Issued New RegulationsNo
Outcome Advance In Scientific ResearchNoAction Proposed LegislationNo
Outcome Effective Grant MakingNoAction Approved Grants Or Other PaymentsNo
Outcome Improved Service DeliveryYesAction OtherNo
Outcome Increased Customer SatisfactionYesAction Comment
Outcome Implement Laws/Reg RequirementsNoGrants Review*No
Outcome OtherNoNumber Of Grants Reviewed0
Outcome CommentThis Committee is made up of volunteer organizations whose volunteers augment staff and through unique volunteer assignments improve Veteran Experience, Veteran Access, Caregiver burnout, and reduce Veteran homelessness. VAVS is the good news story of VA. The volunteers and their organizations help to restore the trust in VA. VAVS is currently working with the Office of Integration|Veterans Engineering Resource Center (OSI|VERC) to amplify recruitment and partnering messaging for the Women's Ambassador Program, Volunteer Transportation Network, Suicide Prevention, Whole Health, and the Student Volunteer Program.Number Of Grants Recommended0
Cost Savings*Unable to DetermineDollar Value Of Grants Recommended$0.00
Cost Savings CommentWe are not able to put a dollar figure with the cost savings, but using the Independent Sector value of volunteer time combined with our monetary donations, VA estimates $89 million in gifts and donations to support programs and services otherwise unavailable to our Veteran patients.”Grants Review CommentNA
Number Of Recommendations*65Access Contact Designated Fed. Officer*Yes
Number Of Recommendations CommentThis is a total of recommendations 2000 through FY 2018.Access Agency WebsiteYes
% of Recs Fully Implemented*72.00%Access Committee WebsiteNo
% of Recs Fully Implemented CommentVA responded to 61 of the 65 recommendations. The one 2018 recommendation that went forward to the Secretary has 4 parts to it and is currently going through the concurrence process.Access GSA FACA WebsiteYes
% of Recs Partially Implemented*18.00%Access PublicationsYes
% of Recs Partially Implemented CommentSome of the partially implemented recommendations require funding to fully implement. VAVS is collaborating or has task groups working on other partially implemented recommendations.Access OtherNo
Agency Feedback*YesAccess CommentCommittee minutes are published on the web at as well as a hard copy is sent to each member.
Agency Feedback CommentAgency provides feedback by responding in writing to the recommendations and issuing policy directives to implement the recommendations.Narrative Description*Volunteers assist Veterans by augmenting staff in such settings as hospital wards, outpatient clinics, Community Living Centers, volunteer respite programs, volunteer drivers, community-based volunteer programs, end-of-life care programs, foster care, and Veterans outreach centers. The Committee encourages strategic partnerships and volunteer support to better serve Veterans. They encourage their members and others to contribute time, talent and resources to VA to improve Veteran access; improve Veteran experience; decrease Veteran homelessness; share VA's National and local messages to Veterans through their social media and websites; market the Veterans crisis line and new initiatives such as whole health to service our Nation's Veterans. The National Advisory Committee (NAC) of the Department of Veterans Affairs Voluntary Service (VAVS) provides advice to the Secretary of Veterans Affairs, through the Under Secretary for Health, on the coordination and promotion of volunteer activities within VA health care facilities, and on other matters relating to volunteerism. It keeps the officers and members of participating organizations informed of volunteer needs and accomplishments. The Committee actively supports the strategic plan of the VA Voluntary Service Office and the overall VA mission and strategic plan.
Hide Section - COSTS


Payments to Non-Federal Members*$0.00Est Payments to Non-Fed Members Next FY*$0.00
Payments to Federal Members*$0.00Est. Payments to Fed Members Next FY*$0.00
Payments to Federal Staff*$180,000.00Estimated Payments to Federal Staff*$180,000.00
Payments to Consultants*$0.00Est. Payments to Consultants Next FY*$0.00
Travel Reimb. For Non-Federal Members*$0.00Est Travel Reimb Non-Fed Members nextFY*$0.00
Travel Reimb. For Federal Members*$0.00Est Travel Reimb For Fed Members*$0.00
Travel Reimb. For Federal Staff*$48,884.00Est. Travel Reimb to Fed Staff Next FY*$50,000.00
Travel Reimb. For Consultants*$0.00Est Travel Reimb to Consultants Next FY*$0.00
Other Costs$49,000.00Est. Other Costs Next FY*$49,000.00
Total Costs$277,884.00Est. Total Next FY*$279,000.00
Federal Staff Support (FTE)*2.00Est. Fed Staff Support Next FY*2.00


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Data from Previous Years

ActionCommittee System IDCommittee NameFiscal Year
 COM-001069Department of Veterans Affairs Voluntary Service National Advisory Committee2017
 COM-002404Department of Veterans Affairs Voluntary Service National Advisory Committee2016
 COM-003953Department of Veterans Affairs Voluntary Service National Advisory Committee2015
 COM-005148Department of Veterans Affairs Voluntary Service National Advisory Committee2014
 COM-005336Department of Veterans Affairs Voluntary Service National Advisory Committee2013
 COM-006665Department of Veterans Affairs Voluntary Service National Advisory Committee2012
 COM-008244Department of Veterans Affairs Voluntary Service National Advisory Committee2011
 COM-009463Department of Veterans Affairs Voluntary Service National Advisory Committee2010
 COM-009689Department of Veterans Affairs Voluntary Service National Advisory Committee2009
 COM-010723Department of Veterans Affairs Voluntary Service National Advisory Committee2008
 COM-011547Department of Veterans Affairs Voluntary Service National Advisory Committee2007
 COM-012528Department of Veterans Affairs Voluntary Service National Advisory Committee2006
 COM-014047Department of Veterans Affairs Voluntary Service National Advisory Committee2005
 COM-015143Department of Veterans Affairs Voluntary Service National Advisory Committee2004
 COM-016076Department of Veterans Affairs Voluntary Service National Advisory Committee2003
 COM-017089Department of Veterans Affairs Voluntary Service National Advisory Committee2002
 COM-018015Department of Veterans Affairs Voluntary Service National Advisory Committee2001
 COM-018340Department of Veterans Affairs Voluntary Service National Advisory Committee2000
 COM-019254Department of Veterans Affairs Voluntary Service National Advisory Committee1999
 COM-020912Department of Veterans Affairs Voluntary Service National Advisory Committee1998
 COM-021078Department of Veterans Affairs Voluntary Service National Advisory Committee1997